privacy policy

Introduction to Privacy Policy

This privacy policy (the "Privacy Policy") applies to your use of the website or app of Post kiya kya hosted at Post kiya kya, the Services (as defined under the Post kiya kya "Terms of Use") and Post kiya kya applications on mobile platforms (Android & iOS) (collectively ("Post kiya kya" or "WEBSITE")), but does not apply to any third-party websites that may be linked to them, or any relationships you may have with the businesses listed on Post kiya kya.

The terms "we", "our" and "us" refer to Post kiya kya and the terms "you", "your" and "User" refer to you, as a user of Post kiya kya. The term "Personal Information" means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information. Our practices and procedures in relation to the collection and use of Personal Information have been set-out below in order to ensure safe usage of the App/Website for you.

We have implemented reasonable security practices and procedures that are commensurate with the information assets being protected and with the nature of our business. While we try our best to provide security that is better than the industry standards, because of the inherent vulnerabilities of the internet, we cannot ensure or warrant complete security of all information that is being transmitted to us by you. By visiting this Website/App, you agree and acknowledge to be bound by this Privacy Policy and you hereby consent that we will collect, use, process and share your Personal Information in the manner set out herein below. If you do not agree with these terms, do not use the Website/App.

It is clarified that the terms and conditions that are provided separately, form an integral part of your use of this App/Website and should be read in conjunction with this Privacy Policy.

Information we collect and how we use it

We collect, receive and store your Personal Information. If you provide your third-party account credentials ("Third Party Account Information") to us, you understand that some content and information in those accounts may be transmitted to your account with us if you authorize such transmissions and that Third Party Account Information transmitted to us shall be covered by this Privacy Policy. You may opt to not provide us with certain information; however, that will restrict you from registering with us or availing some of our features and services.

We use commercially reasonable efforts to ensure that the collection of Personal Information is limited to that which is necessary to fulfill the purposes identified below. If we use or plan to use your information in a manner different than the purpose for which it is collected, then we will ask you for your consent prior to such use.

The Personal Information collected will be used only for the purpose of enabling you to use the services provided by us, to help promote a safe service, calibrate consumer interest in our products and services, inform you about online offers and updates, troubleshoot problems, customize User experience, detect and protect us against error, fraud and other criminal activity, bill payment, recharge, or other service payments, enforce our terms and conditions, and as otherwise described to you at the time of collection of such information.

Account information of User Or Retailer

If you create an account to take advantage of the full range of services offered on Post kiya kya, we ask for and record Personal Information such as your name, email address, and mobile number. We may collect and store your Sensitive Personal Data or Information (such as bank account and know your customer ("KYC") documents as per RBI regulations and any other information as may be applicable) that the User may opt to save in the User account created with Post kiya kya. Post kiya kya only accepts UPI payments and does not store sensitive payment details like credit card numbers, debit card numbers, CVV, PIN, or net banking credentials.

We use your email address to send you updates, news, and newsletters (if you willingly subscribe to the newsletter during signup or anytime after signup). If you do not want to receive communications from us that are not relevant to you or your use of our services, please click on the unsubscribe link provided at the bottom of such e-mails sent to you by us. We use your mobile numbers to send you transaction alerts and SMS alerts based on your preferences. Post kiya kya assures that your Personal Information will not be made public or sold to any third party.

The User shall have an option to erase any information provided by the User, including Personal Information. If a User opts for the said option of erasure, Post kiya kya shall delete all stored information of the User from its servers.

Customer Information

We also store customer information of customers such as mobile number, other biller number, email address for making bills or recharge through Post kiya kya checkouts.

Activity

We record information relating to your use of Post kiya kya, such as the searches you undertake, the pages you view, IP address, location, requested URL, referring URL, and timestamp information. We use this type of information to administer Post kiya kya and provide the highest possible level of security and service to you. We also use this information in the aggregate to perform statistical analyses of User behavior and characteristics in order to measure interest in and use of the various areas of Post kiya kya. However, you cannot be identified from this aggregate information.

We own all the intellectual property rights associated with the Website and its contents. No right, title, or interest in any downloaded material is transferred to you as a result of any such downloading or copying. The Website is protected by copyright as a collective work and/or compilation (meaning the collection, arrangement, and assembly) of all the content on this App, pursuant to applicable law.

Our logos or names, trademarks, copyrights, and other intellectual property, whether registered or not ("Our IP") are exclusively owned by us. Without our prior written permission, you agree not to display and/or use Our IP in any manner. Nothing contained in this Website or the content should be construed as granting, in any way to the User, any license or right or interest whatsoever, in and/or to Our IP, without our express written permission.

Enforcement

We may use the information we collect in connection with your use of Post kiya kya (including your Personal Information) in order to investigate, enforce, and apply our terms and conditions and Privacy Policy.

Transfer of information

We do not share your Personal Information with any third party apart from Billers like Airtel, Jio, WBSEDCL. We may share your Personal Information with our parent company, subsidiaries, joint ventures, or other companies under common control (collectively, the "Affiliates") that we may have now or in the future, in which case we will require them to honor this Privacy Policy.

If another company acquires our company or our assets, that company will possess your Personal Information and will assume the rights and obligations with respect to that information as described in this Privacy Policy. We may disclose your Personal Information to third parties in a good faith belief that such disclosure is reasonably necessary to: (a) take action regarding suspected illegal activities; (b) enforce or apply our terms and conditions and Privacy Policy; (c) comply with legal process, such as a search warrant, subpoena, statute, or court order; or (d) protect our rights, reputation, and property, or that of our Users, Affiliates, or the public.

Please note that we are not required to question or contest the validity of any search warrant, subpoena, or other similar governmental request that we receive.

User access of Personal Information

As a registered Post kiya kya, you can modify some of your Personal Information and your privacy preferences by accessing the "Account" section of this App/Website.

Security

Your account is 2-factor authentication protected. We use industry standard measures to protect the Personal Information that is stored in our database. We follow industry standard best practices on Information Security, as also mentioned on our website. We limit access to your Personal Information to those employees and contractors who need access to perform their job functions, such as our customer service personnel. If you have any questions about the security on Post kiya kya, please contact us at hr@pkdigitalservices.com.

You hereby acknowledge that Post kiya kya is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

Terms and modifications to this Privacy Policy

Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. These changes will be effective immediately on the Users of Post kiya kya. Please note that at all times you are responsible for updating your Personal Information, including to provide us with your most current e-mail address.

If you do not wish to permit changes in our use of your Personal Information, you must notify us promptly that you wish to deactivate your account with us. Continued use of Post kiya kya after any change/amendment to this Privacy Policy shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Applicable law

Our use of this Website/App will be governed by and construed in accordance with the laws of India. The Users agree that any legal action or proceedings arising out of your use may be brought exclusively in the competent courts/tribunals having jurisdiction in Kolkata in India and irrevocably submit themselves to the jurisdiction of such courts/tribunals.

Complaints and Grievance Redressal

If you contact us to provide feedback, register a complaint, or ask a question, we will record any Personal Information and other content that you provide in your communication so that we can effectively respond to your communication. Any complaints or concerns in relation to your Personal Information or content of this Website/App or any dispute or breach of confidentiality or any proprietary rights of User during use of the Website or any intellectual property of any User should be immediately informed to the Support team.

Support Information

PK Digital  Technology
T-15, Shree arcade, Abu Highway, Palanpur, Gujarat, India
Ph: +91 6354786877
E-mail: hr@pkdigitalservices.com